Shipping Policy

We process all orders within 1–3 business days (excluding weekends and holidays).

Some items are made-to-order, imported, or preorder pieces, which require extra production time. Please allow 3–5 weeks before shipment. Quality takes time, and we don’t rush it.

Once your order ships, you’ll receive a tracking number by email. Tracking may take 24–48 hours to update.

Delivery Times

Shipping times vary depending on your location and carrier. Delays caused by couriers, weather, or customs are outside our control.

Duties & Taxes (International Orders)

International orders may have customs fees or taxes due at delivery.
These are not included in our shipping price and are the customer’s responsibility.
For more information, please contact your local customs office.

Address Changes

Please double-check your shipping address at checkout.
We can update your address only if your order hasn’t been processed yet. Once it’s processed or shipped, changes aren’t possible.

Lost or Damaged Packages

Once your order is handed to the carrier, it’s under their responsibility. If anything happens during transit, please contact the carrier first. We’re happy to help where we can.