Privacy policy

Souls Diary is committed to protecting the privacy of our users. This Privacy Policy outlines the information we collect, how we use it, and the choices you have regarding your information when using our website and services.

By accessing or using Souls Diary website and services, you agree to the terms of this Privacy Policy.

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

Information We Collect

Personal Information: When you visit our website or make a purchase, we may collect personal information such as your name, email address, postal address, phone number, and payment information.

Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, pages visited, and referring URL.

Cookies: We use cookies and similar tracking technologies to enhance your experience on our website and to collect usage data.

How We Use Your Information

Provide Services: We use the information we collect to fulfill orders, process payments, and provide customer support.

Communications: We may use your email address to send you promotional materials, newsletters, and updates about our products and services. You can opt-out of these communications at any time.

Improve Our Services: We analyze usage data to improve our website, products, and services.
Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.

Data Security

Souls Diary takes reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Third-Party Services

We may use third-party services such as payment processors and analytics providers. These services have their own privacy policies, and we encourage you to review them.

Your Choices

Opt-Out: You can opt-out of receiving promotional emails by following the instructions in the emails or by contacting us directly.

Cookies: You can disable cookies in your browser settings, but please note that some features of our website may not function properly.

Children’s Privacy

Souls Diary does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.